Providing automated production solutions to customers in SriLanka

Aug 14, 24
Posted By: Peter

Challenges In Customer Work

The customer is from Saudi Arabia and Sri Lanka, coming to China to purchase equipment. Ruian Xinke Machinery's paper bag machine has been selected among many machines, and customers' focus is on whether the machine can meet the needs of automated production and paper bag technology.

 

System Solution

After multiple communications and introductions, the customer came to the factory for on-site inspection and gained an overall understanding of Xinke Machinery's paper bag machines. Compared to other manufacturers' paper bag machines, Xinke Machinery can produce more efficiently, and the corresponding cost-effectiveness is also far superior to market peers.

 

Business Challenges

A

When customers choose Ruian Xinke, they have said that after purchasing large machines, after-sales issues have always been a concern for them.

B

We will have a professional after-sales team available 24 hours a day. If any problems arise during production, we will have professional technical personnel available online or on site to solve the problems. We can provide services in any country.

 

Technical Aspects

Through the playback and explanation of videos, as well as the customer's on-site and intuitive observation of the machine's operation, we showcased the high-quality machine usage effect and precautions for operating the machine to the customer, allowing them to feel it intuitively.

 

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